Effective Date: 12/01/2025
 

Coterie Pottery respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with UAE laws, including the Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).

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1. Information We Collect

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We may collect the following types of personal data:

• Personal Information: Name, email address, phone number, and other details you provide when signing up for newsletters, memberships, or services.

• Payment Information: Details required for processing transactions, securely managed by third-party payment gateways.

• Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited.

• Cookies: To enhance user experience, we may use cookies to track website activity.
   

2. How We Use Your Information
 

We use your personal data for:

• Processing orders, memberships, and workshop registrations.

• Sending newsletters, promotions, and updates.

• Improving our website, services, and user experience.

• Ensuring compliance with legal and regulatory requirements.
   

3. Sharing of Information
 

Your personal data is never sold or rented. However, we may share it:

• With trusted third-party service providers for payment processing, email delivery, or analytics.

• When required by UAE law or regulatory authorities.
   

4. Data Retention
 

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law.
 

5. Your Rights
 

Under the PDPL, you have the right to:

• Access and correct your personal data.

• Request deletion of your data, subject to legal obligations.

• Withdraw consent for specific uses of your data.

To exercise these rights, please contact us at info@innara.ae
 

6. Security Measures
 

We implement strict security measures to protect your data against unauthorized access, loss, or misuse.
 

7. Third-Party Links
 

Our website may include links to third-party sites. We are not responsible for the privacy practices of these external platforms.
 

8. Updates to the Policy
 

This Privacy Policy may be updated periodically to reflect changes in laws or our practices. Please review it regularly for updates.
 

9. Contact Us
 

If you have questions or concerns about this Privacy Policy or your personal data, please reach out to us at:

• Email: info@innara.ae

• Phone: +971 52 870 7758 / +971 56 705 0222 / +971 4 344 4398 
   

By using our website or services, you agree to this Privacy Policy. Thank you for trusting Coterie Pottery!